:root{--ink:#080808;--muted:#626262;--canvas:#f4f4f3;--white:#fff;--line:#e3e3e1;--soft:#eeeeec;--cyan:#d1f5f8;--cyan-ink:#16464b;--rose:#f9dadd;--rose-ink:#792d36;--radius:16px}*{box-sizing:border-box}body{margin:0;background:var(--canvas);color:var(--ink);font:16px/1.5 Arial,Helvetica,sans-serif}h1,h2,h3,p{margin-top:0;text-wrap:pretty}h1{font-size:42px;line-height:1.08;letter-spacing:-1.7px;margin-bottom:12px}h2{font-size:23px;line-height:1.2;letter-spacing:-.65px;margin-bottom:12px}h3{font-size:17px;line-height:1.3;margin-bottom:6px}p{margin-bottom:14px}button,input,select,textarea{font:inherit}button,summary{touch-action:manipulation}button{min-height:44px;padding:11px 16px;border-radius:10px;border:1px solid transparent;cursor:pointer;font-weight:600;transition:background .12s,color .12s}button:hover{filter:brightness(.94)}button:active{transform:translateY(1px)}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,summary:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--cyan-ink);outline-offset:3px}.primary{color:var(--white);background:var(--ink);display:flex;align-items:center;justify-content:space-between;gap:16px}.primary span{font-size:20px;font-weight:400}.secondary{background:var(--soft);color:var(--ink)}.quiet{background:transparent;border-color:var(--line);color:var(--muted)}.full{width:100%;justify-content:center}.topbar{background:var(--white);border-bottom:1px solid var(--line)}.top-inner{max-width:1184px;margin:auto;display:flex;gap:22px;align-items:center;padding:22px 32px;min-height:84px}.logo{width:127px;height:36px;object-fit:contain}.divider{width:1px;height:32px;background:var(--line)}.workspace{font-size:17px;font-weight:600;line-height:1.2}.workspace small{display:block;font-weight:400;font-size:12px;color:var(--muted);margin-top:6px}.demo{font-size:10px;font-weight:700;letter-spacing:1.5px;margin-left:auto;border:1px solid var(--line);border-radius:5px;padding:5px 8px;white-space:nowrap}.privacy{font-size:11px;text-align:center;background:var(--soft);color:var(--muted);padding:8px 14px}main{max-width:1184px;padding:38px 32px 130px;margin:auto}.page-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:28px}.page-heading button{margin-top:16px}.eyebrow{font-size:10px;letter-spacing:1.5px;font-weight:700;color:var(--muted);margin-bottom:10px}.sub{color:var(--muted);font-size:15px;max-width:520px;margin:0}.layout{display:grid;grid-template-columns:minmax(0,1.52fr) minmax(0,1fr);gap:24px;align-items:start}.primary-column,.side-column{min-width:0}.side-column{position:sticky;top:24px}.panel{background:var(--white);border:1px solid var(--line);border-radius:var(--radius);padding:24px;margin-bottom:20px}.section-line{display:flex;align-items:center;justify-content:space-between;gap:14px}.pill{font-size:10px;font-weight:700;padding:5px 9px;border-radius:100px;white-space:nowrap}.cyan{background:var(--cyan);color:var(--cyan-ink)}.grey{background:var(--soft);color:var(--muted)}.rose{background:var(--rose);color:var(--rose-ink)}.muted{color:var(--muted)}.small{font-size:12px;line-height:1.55}.merchant h2{font-size:27px;margin-top:20px;margin-bottom:6px}.merchant-edit summary{font-size:12px;color:var(--muted);padding:8px 0;min-height:44px}.merchant-edit summary span{margin-left:8px}.merchant-edit[open]{margin-bottom:16px}.people-summary{border-top:1px solid var(--line);padding-top:18px;margin-top:12px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}.people-summary strong{font-size:12px;font-weight:600;display:block}.people-summary small{font-size:10px;color:var(--muted);display:block}.avatar{background:var(--soft);height:32px;width:32px;display:grid;place-items:center;border-radius:50%;font-size:11px;font-weight:600}.avatar.second{margin-left:12px}.documents{margin-top:28px;margin-bottom:24px}.documents h2{margin-bottom:0}.fraction{white-space:nowrap;display:flex;flex-direction:column;align-items:flex-end;font-size:11px;color:var(--muted)}.fraction strong{font-size:32px;line-height:1;color:var(--ink);letter-spacing:-1px}.progress-track{height:4px;background:var(--line);margin:20px 0 10px;border-radius:10px;overflow:hidden}#progress-fill{height:100%;background:var(--ink);width:0;transition:width .15s}.doc-card{background:var(--white);border:1px solid var(--line);border-radius:12px;margin-bottom:10px;overflow:hidden}.doc-card summary{list-style:none;display:flex;align-items:center;gap:14px;padding:18px;cursor:pointer;min-height:88px}.doc-card summary::-webkit-details-marker,summary::-webkit-details-marker{display:none}.doc-card summary:hover{background:#fafafa}.doc-number{font-size:12px;font-weight:700;display:grid;place-items:center;min-width:32px;height:36px;border-radius:7px;background:var(--soft)}.doc-title{flex:1;min-width:0}.doc-title strong{font-size:16px;display:block;letter-spacing:-.3px}.doc-title small{font-size:11px;color:var(--muted);display:block;margin-top:3px}.doc-status{display:flex;flex-direction:column;align-items:flex-end;gap:4px;font-size:10px;white-space:nowrap}.chevron{font-size:18px;color:var(--muted)}details[open] .chevron{transform:rotate(180deg)}.doc-body{padding:0 18px 20px;border-top:1px solid var(--line)}.requirements{font-size:12px;background:var(--canvas);border-radius:8px;padding:12px;margin:14px 0}.requirements strong{display:block;font-size:11px;margin-bottom:4px}.label-edit{margin-bottom:14px}.unit{padding-top:16px;border-top:1px solid var(--line);margin-top:16px}.unit h3{font-size:14px;margin-bottom:14px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.span-two{grid-column:1/-1}label{display:block;font-size:11px;font-weight:600;color:var(--muted);margin-bottom:12px}input,select,textarea{display:block;width:100%;border:1px solid #d5d5d3;border-radius:8px;background:var(--white);color:var(--ink);padding:10px 11px;margin-top:6px;min-height:44px;max-width:100%;font-size:14px;font-weight:400}textarea{resize:vertical;line-height:1.5}input[type=checkbox]{width:18px;height:18px;min-height:18px;flex:none;accent-color:var(--ink);margin:2px 0}.checkline{display:flex;gap:10px;align-items:flex-start;font-weight:400;color:var(--ink);font-size:12px;margin-top:14px}.defer-fields{background:var(--canvas);padding:12px;border-radius:8px;margin-bottom:12px}.error{color:var(--rose-ink);font-size:12px}.inline-note{font-size:11px;color:var(--muted);padding:12px 4px;line-height:1.6}.inline-note strong{color:var(--ink)}.crm p{font-size:13px}.crm .section-line{margin:14px 0}.learning summary{display:flex;align-items:center;justify-content:space-between;cursor:pointer;min-height:44px}.learning summary strong{display:block;font-size:16px}.learning .eyebrow{display:block;font-size:9px;margin-bottom:6px}.learning[open],.learning details[open] summary{margin-bottom:16px}.metric-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.commitment h2{font-size:28px;line-height:1.12;letter-spacing:-1px}.commitment>p.muted{font-size:13px}.meeting-default{background:var(--canvas);border-radius:10px;padding:16px;margin:20px 0}.meeting-default>span{font-size:9px;letter-spacing:1.3px;font-weight:700;color:var(--muted)}.meeting-default strong{display:block;font-size:15px;margin-top:6px}.meeting-default p{color:var(--muted);font-size:11px;margin:6px 0 0}.commit-summary{margin-bottom:20px}.summary-row{display:flex;justify-content:space-between;align-items:start;border-bottom:1px solid var(--line);padding:10px 0;font-size:12px;gap:12px}.summary-row strong{font-weight:600}.summary-row span{font-size:10px;white-space:nowrap;color:var(--muted)}.commitment>.primary{width:100%;font-size:13px}.commitment>#confirmation-state{margin:12px 0 0;font-size:11px}.drafts h2{font-size:17px;letter-spacing:-.3px;margin:0}.drafts>.section-line{margin-bottom:12px}.drafts .secondary{font-size:12px}.channel-tabs{display:flex;border-bottom:1px solid var(--line);margin:16px 0}.channel-tabs button{background:transparent;border-radius:0;border-bottom:2px solid transparent;font-size:12px;flex:1}.channel-tabs button[aria-selected=true]{border-bottom-color:var(--ink)}.authority{padding:4px 12px 0;font-size:11px;color:var(--muted)}.authority strong{color:var(--ink);font-size:12px}.authority p{margin-top:5px}.bottom-bar{position:fixed;bottom:0;left:0;right:0;border-top:1px solid var(--line);background:rgba(255,255,255,.98);padding:14px max(24px,calc((100vw - 1120px)/2));display:flex;align-items:center;justify-content:space-between;gap:18px;z-index:5}.bottom-bar strong{font-size:13px;display:block}.bottom-bar small{display:block;color:var(--muted);font-size:11px;margin-top:2px}.bottom-bar .primary{font-size:12px;min-width:240px}dialog{border:0;border-radius:18px;padding:24px;max-width:540px;width:calc(100% - 24px);max-height:90vh;overflow:auto}dialog::backdrop{background:rgba(0,0,0,.45)}dialog h2{font-size:30px;margin-top:10px}.close{background:var(--soft);font-size:23px;padding:2px 12px}.agreement-item{background:var(--canvas);border-radius:8px;padding:12px;margin-bottom:10px;font-size:12px}.agreement-item strong{display:block;margin-bottom:6px}.agreement-item dl{display:grid;grid-template-columns:78px 1fr;gap:4px;margin:8px 0}.agreement-item dt{color:var(--muted)}.agreement-item dd{margin:0;overflow-wrap:anywhere}.toast{position:fixed;left:50%;bottom:96px;transform:translateX(-50%);background:var(--ink);color:var(--white);border-radius:10px;padding:12px 20px;font-size:12px;z-index:20;max-width:90vw;display:none}.toast.visible{display:block}[hidden]{display:none!important}@media(min-width:1500px){main{padding-top:48px}}@media(max-width:760px){h1{font-size:34px;letter-spacing:-1.3px}.top-inner{padding:16px 20px;gap:16px;min-height:74px}.logo{width:100px;height:30px}.workspace{font-size:14px}.workspace small{font-size:10px;max-width:120px}.demo{font-size:8px;letter-spacing:1px;padding:4px 6px}.divider{height:28px}.privacy{font-size:9px;padding:7px 12px}main{padding:25px 18px 128px}.page-heading{gap:12px;margin-bottom:22px}.page-heading button{font-size:10px;padding:7px 10px;min-width:65px;min-height:44px;margin-top:20px}.eyebrow{font-size:9px;letter-spacing:1.25px}.sub{font-size:13px}.layout{grid-template-columns:1fr;gap:0}.side-column{position:static}.panel{padding:20px;margin-bottom:16px}.merchant h2{font-size:25px;margin-top:16px}.people-summary{gap:8px}.people-summary strong{font-size:11px}.people-summary small{font-size:9px}.avatar{width:27px;height:27px}.avatar.second{margin-left:5px}.documents{margin-top:24px}.documents h2{font-size:23px}.doc-card summary{padding:15px 14px;gap:11px;min-height:83px}.doc-title strong{font-size:15px}.doc-title small{font-size:10px;max-width:190px}.doc-status{font-size:9px}.doc-status .pill{font-size:9px;padding:4px 7px}.doc-body{padding:0 14px 16px}.bottom-bar{padding:12px 18px calc(12px + env(safe-area-inset-bottom));gap:12px}.bottom-bar .primary{min-width:0;font-size:11px;gap:12px;padding:11px 14px}.bottom-bar strong{font-size:11px}.bottom-bar small{font-size:9px}.commitment h2{font-size:29px}.commitment>.primary{font-size:13px}.authority{padding-bottom:14px}.toast{bottom:98px}dialog{padding:20px}.form-grid{gap:10px}input,select,textarea{font-size:16px}.metric-grid{grid-template-columns:1fr 1fr}}@media(max-width:360px){.workspace small{display:none}.top-inner{gap:10px}.logo{width:90px}.people-summary{gap:6px}.people-summary small{max-width:105px}.doc-status .pill{font-size:8px}.bottom-bar small{max-width:95px}.form-grid,.metric-grid{grid-template-columns:1fr}.span-two{grid-column:auto}}@media(prefers-reduced-motion:reduce){*,*::before,*::after{transition:none!important;animation:none!important}}

/* Secure follow-up workflow additions */
.auth-gate{min-height:calc(100vh - 150px);display:grid;place-items:center;padding:28px 18px}.auth-panel{width:min(100%,460px);margin:0}.auth-panel h1{font-size:32px}.auth-panel .primary{margin-top:8px}.private-mark{margin-left:auto;display:flex;align-items:center;gap:7px;font-size:11px;color:var(--muted);white-space:nowrap}.privacy{line-height:1.4}.metrics{margin-bottom:18px}.metrics h2{margin:0}.metric-list{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:18px 0 12px}.metric-card{border:1px solid var(--line);border-radius:10px;padding:13px;min-width:0}.metric-card span,.metric-card small{display:block;color:var(--muted);font-size:11px;line-height:1.35}.metric-card strong{display:block;font-size:25px;letter-spacing:-.7px;margin:5px 0}.new-deal-panel{padding:0 20px;margin-bottom:26px}.new-deal-panel>details>summary,.account-panel summary{display:flex;align-items:center;justify-content:space-between;gap:14px;min-height:68px;cursor:pointer;list-style:none}.new-deal-panel summary::-webkit-details-marker,.account-panel summary::-webkit-details-marker{display:none}.new-deal-panel summary .eyebrow{display:block;margin-bottom:3px}.new-deal-panel summary strong{font-size:16px}.new-deal-content{border-top:1px solid var(--line);padding:18px 0 4px}.new-deal-content form{max-width:620px}.new-deal-content textarea{max-width:100%}.deals-section{margin-bottom:28px}.deals-section h2{margin:0}.small-button{font-size:11px;padding:8px 12px}.deal-card{background:var(--white);border:1px solid var(--line);border-radius:12px;margin:10px 0;overflow:hidden}.deal-card>summary{list-style:none;display:flex;align-items:center;gap:12px;padding:16px;cursor:pointer;min-height:76px}.deal-card>summary::-webkit-details-marker{display:none}.deal-card>summary:hover{background:#fafafa}.deal-summary{display:block;flex:1;min-width:0}.deal-summary strong{display:block;overflow-wrap:anywhere}.deal-summary span{display:block;margin-top:3px}.deal-body{border-top:1px solid var(--line);padding:16px}.deal-meta{display:flex;flex-wrap:wrap;gap:8px 22px;font-size:12px;margin-bottom:10px}.deal-meta b{color:var(--muted);font-weight:600}.document-list{border-top:1px solid var(--line);margin:14px 0}.document-row{display:grid;grid-template-columns:minmax(120px,1fr) minmax(145px,1fr) minmax(170px,1fr);gap:12px;align-items:center;border-bottom:1px solid var(--line);padding:12px 0}.document-row>div strong,.document-row>div small{display:block}.document-row>div small{font-size:10px;color:var(--muted);margin-top:3px}.document-row label{margin:0}.document-row input,.document-row select{font-size:13px;margin-top:4px}.reason-edit{max-width:680px}.deal-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin:10px 0}.deal-actions button{font-size:12px}.deal-actions .delete-deal{margin-left:auto}.empty-state{margin:12px 0;padding:24px;text-align:center}.empty-state strong{font-size:17px}.empty-state p{margin:8px auto 0;max-width:440px}.account-panel{padding:0 20px;margin-bottom:26px}.account-panel summary{min-height:60px;font-size:13px}.change-code-form{max-width:500px;border-top:1px solid var(--line);padding:16px 0}.dialog-head{display:flex;justify-content:space-between;align-items:flex-start;gap:18px}.dialog-head h2{font-size:25px;margin:0}.dialog-head .eyebrow{margin-bottom:7px}.draft-options{display:grid;grid-template-columns:1fr 1fr;gap:0 12px;margin-top:16px}.draft-options .checkline{grid-column:1/-1}.draft-options>p{grid-column:1/-1;margin:0 0 12px}.draft-actions{display:flex;flex-wrap:wrap;gap:8px;margin:12px 0}.draft-actions button,.button-link{font-size:12px}.button-link{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:10px 14px;border-radius:10px;color:var(--ink);text-decoration:none}.sent-check{padding-top:12px;border-top:1px solid var(--line)}@media(max-width:760px){.private-mark{font-size:0;gap:0}.private-mark span{font-size:16px}.auth-gate{min-height:calc(100vh - 145px)}.metric-list{grid-template-columns:repeat(2,minmax(0,1fr))}.metric-card{padding:11px}.deal-card>summary{padding:13px 12px;gap:8px}.deal-card>summary .pill{font-size:9px}.deal-summary strong{font-size:14px}.deal-body{padding:13px}.document-row{grid-template-columns:1fr 1fr;gap:8px}.document-row>div{grid-column:1/-1}.document-row label{font-size:10px}.document-row input,.document-row select{font-size:16px}.deal-actions .delete-deal{margin-left:0}.draft-options{grid-template-columns:1fr}.draft-options .checkline,.draft-options>p{grid-column:auto}.draft-actions>*{flex:1}.new-deal-panel{padding:0 16px}.account-panel{padding:0 16px}}@media(max-width:360px){.metric-card strong{font-size:22px}.deal-card>summary{flex-wrap:wrap}.deal-card>summary .chevron{margin-left:auto}.document-row{grid-template-columns:1fr}.document-row>div{grid-column:auto}.draft-actions{flex-direction:column}.draft-actions>*{width:100%}}

/* Acknowledgement proposal and customer plan extensions */
.new-deal-content fieldset{border:1px solid var(--line);border-radius:10px;padding:12px 14px 4px;margin:0 0 14px}.new-deal-content legend{font-size:11px;font-weight:700;color:var(--muted);padding:0 5px}.latest-ack{display:grid;gap:5px;background:var(--canvas);border-radius:10px;padding:14px;margin:14px 0}.latest-ack>strong{font-size:13px}.latest-ack>span{font-size:11px;color:var(--muted)}.ack-history{border-top:1px solid var(--line);margin-top:8px;padding-top:8px}.ack-history summary{cursor:pointer;font-size:11px;font-weight:600;min-height:36px;display:flex;align-items:center}.ack-history ol{margin:4px 0 0;padding-left:20px}.ack-history li{padding:8px 0;font-size:11px}.ack-history li span{display:block;color:var(--muted);margin-top:3px}.customer-page .top-inner{max-width:920px}.customer-main{max-width:760px;padding-top:48px}.customer-panel{padding:30px;max-width:720px;margin:0 auto 24px}.customer-panel h1{font-size:34px}.customer-plan{border:1px solid var(--line);border-radius:12px;background:#fafafa;margin:22px 0;padding:4px 16px}.customer-plan>div{display:grid;grid-template-columns:minmax(130px,.7fr) minmax(0,1.3fr);gap:16px;border-bottom:1px solid var(--line);padding:13px 0;font-size:13px}.customer-plan>div:last-child{border-bottom:0}.customer-plan span{color:var(--muted)}.customer-plan strong{font-weight:600;overflow-wrap:anywhere}.customer-plan ul{margin:0;padding-left:18px}.customer-plan li{margin:0 0 3px}.customer-panel form{margin-top:22px}.customer-panel .checkline{font-size:13px;line-height:1.5}.customer-panel .required-ack{border-top:1px solid var(--line);padding-top:14px;margin-top:18px}.customer-panel .primary{margin-top:16px}.legal-note{font-size:12px;color:var(--muted);border-top:1px solid var(--line);padding-top:14px;margin:18px 0 0}.saved-plan{margin-top:20px}.saved-plan>div{grid-template-columns:130px 1fr}@media(max-width:760px){.customer-main{padding:28px 18px calc(50px + env(safe-area-inset-bottom))}.customer-panel{padding:20px}.customer-panel h1{font-size:29px}.customer-plan{padding:2px 12px;margin:18px 0}.customer-plan>div{grid-template-columns:1fr;gap:4px;padding:11px 0}.customer-plan span{font-size:11px}.customer-plan strong,.customer-plan li{font-size:13px}.saved-plan>div{grid-template-columns:1fr}.new-deal-content fieldset{padding-left:12px;padding-right:12px}}

/* Traffic-light states: text labels accompany every colour. */
:root{--status-green-bg:#e3f4e8;--status-green-ink:#195c32;--status-orange-bg:#fff0dc;--status-orange-ink:#854000;--status-red-bg:#fde6e5;--status-red-ink:#9b2525}
.status-green{background:var(--status-green-bg);color:var(--status-green-ink)}
.status-orange{background:var(--status-orange-bg);color:var(--status-orange-ink)}
.status-red{background:var(--status-red-bg);color:var(--status-red-ink)}
.deal-statuses{display:flex;flex-direction:column;align-items:flex-end;gap:5px;max-width:45%}
.deal-statuses .pill{white-space:normal;text-align:right;overflow-wrap:anywhere}
.document-status{display:inline-block;margin-top:6px;white-space:normal}
.status-legend{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0}
.status-legend .pill{font-size:11px;white-space:normal}
@media(forced-colors:active){.status-green,.status-orange,.status-red{border:1px solid CanvasText}}

/* Customer language direction and mixed-direction values stay isolated from the owner workspace. */
.customer-page[dir="rtl"] .customer-main{direction:rtl}.customer-page[dir="rtl"] .customer-plan{text-align:right}.customer-page .customer-plan strong,.customer-page .customer-plan li{unicode-bidi:plaintext}.customer-page input[type="datetime-local"],.customer-page .customer-plan strong{direction:ltr;unicode-bidi:isolate}.customer-page .customer-panel{overflow-wrap:anywhere}